Shipping Policy

Thank you for visiting and shopping at Buenz Gifts. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are typically processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

In-Store Pickup                    Free

Wedding Delivery                Free

Local Delivery                      Free

In Store Gift Cards               $1.00

 

* Overnight delivery is not available

Delivery delays can occasionally occur.

 

Shipment to P.O. boxes or APO/FPO addresses

Buenz Gifts ships to addresses within the U.S., U.S. and APO/FPO/DPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Buenz Gifts is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Buenz Gifts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

Returns Policy

We will honor returns for in store/website credit only within 30 days of purchase on REGULAR priced items only.  Items may be presented at Buenz Gifts or shipped back to the store, at the customer's shipping expense.